Data security

Data security is of great importance to us, so we have gone to great lengths to ensure your data is kept safe.

  • No data including documents and request details are stored on the Redactall mobile app

  • Documents are viewable in the web app only by approved users

  • Uploaded images are encrypted in transit and on disk

  • Account data is encrypted in transit

  • Passwords expire after 3 months

If you have further questions please contact us at

Is it possible to view redacted information?

Our redactions are irreversible and the unredacted photos are never stored. There is no way to access information that has been redacted with the app.

Downloading all of an account’s data

If you need to download all of an account’s data, for instance if you are closing out a study please, email us at and we’ll help you.